Billing Frequently Asked Questions

Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  • Citrus Surgery Center
  • Crystal River Anesthesia – fee for anesthesia services provided during your surgery 352-425-4025
  • Your surgeon’s office – his/her fee for performing your surgery.
  • Your pathologist – services for tissue specimens removed during surgery requiring further examination.

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery. WE ARE UNABLE TO ACCEPT CHECKS.

When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?
No

Are we able to set up a payment plan?
Yes, our payment plan offers the option of paying 50% of the patient responsibility within 30 calendar days and full balance due within 60 calendar days . The payment plan requires a major credit card and a signed agreement.

What is your credit and payment policy?
Unless arrangements are made in advance via the center payment plan above or an optional Care Credit program at www.carecredit.com, full patient responsibility payment, including self-pay surgeries, are due day of surgery service. Elective and cosmetic surgery procedures must be paid in full prior to your surgery date.

We strongly encourage you to personally contact your insurance company about your upcoming surgery.  It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date.  You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

We will submit insurance claims for you.  We will request that your deductible and copay amounts are paid on your date of surgery.  You will receive a phone call from our Business Office regarding the amount to pay should the copay/deductible be due for your surgery.  All Self pay patients are asked to pay 50% of the total estimated procedure on the date of surgery and to sign a financial agreement stating payment is due 60 days after the procedure. If you anticipate difficulty in paying your bill within the 60-day period, please contact the Business Office at 352-527-1825.